How We Protect Your Data
A quick overview of the key pillars of Kriyka's Privacy Policy.
SSL Encryption
All your data is protected with 256-bit SSL encryption. Third parties can never access your information.
No Sale of Data
Kriyka never sells your personal information to third parties. Your privacy is not a product we trade in.
Secure Servers
Your data is stored on internationally certified secure servers. Regular security audits are conducted.
Transparent Data Usage
We are transparent about what data we collect and why. Nothing is gathered for hidden purposes.
Your Control
You can view, correct, or request deletion of your data at any time.
Cookie Controls
See which cookies are in use and manage them through your browser settings.
1 What Data We Collect
When you register or use our services on Kriyka, we collect certain necessary information. This Privacy Policy is intended to clearly explain what data we collect and why. Kriyka believes you should have full control over your own information.
Directly Provided Information
- Full name, date of birth, and gender.
- Email address and mobile number.
- Current residential address.
- National ID or passport number (required for KYC verification).
- Payment method details (bKash, Nagad, Rocket, etc.).
Automatically Collected Information
- IP address and device type.
- Browser information and operating system.
- Activity logs on the platform (login times, gaming history).
- Cookies and session data.
- Referral source and page visit data.
We collect only the data genuinely needed to operate our services. Requesting unnecessary information goes against Kriyka's policy.
Under Kriyka's Privacy Policy, some data may also be received from third-party providers — such as payment processors or fraud prevention services. This data is held to the same security standards.
2 How Your Information Is Used
Kriyka uses collected data only for specific, legitimate purposes. There is a clear reason behind every use of your information — no hidden agenda.
| Type of Information | Purpose of Use | Legal Basis |
|---|---|---|
| Name & Contact Information | Account Management & Customer Support | Contract Performance |
| Identity Documents | KYC Verification & Age Confirmation | Legal Obligations |
| Payment Information | Transaction Processing & Fraud Prevention | Contract Performance |
| Gaming History | Responsible Gaming Monitoring | Legitimate Interest |
| Device & IP Information | Security & Multiple Account Detection | Legitimate Interest |
| Email & Mobile | Important Notices & Promotional Communications | Consent |
Kriyka never sells your data to advertisers or data brokers. You can unsubscribe from promotional communications at any time.
3 Who We Share Your Information With
Under Kriyka's Privacy Policy, your data is shared only in strictly limited circumstances and only with necessary third parties. Strict confidentiality agreements are maintained in every case.
Who Your Information May Be Shared With
- Payment Processors: To process transactions (bKash, Nagad, etc.). Only the necessary information is transmitted.
- KYC Provider: With licensed organizations for identity verification purposes.
- Cybersecurity Authority: To identify and prevent fraudulent activity.
- Legal Authorities: Only when required by a court order or legal obligation.
- Licensing Authority: In the case of audits or investigations by regulatory authorities.
Kriyka never shares your data with advertising agencies, data marketplaces, or unrelated third parties.
In the event of a business merger or acquisition, your information may be transferred to the new entity. However, the terms of this Privacy Policy will continue to apply.
4 Cookie Policy
The Kriyka website uses various types of cookies to enhance your browsing experience and ensure the platform functions properly. A cookie is a small text file stored on your device.
Types of Cookies We Use
- Essential Cookies: To maintain login sessions and ensure security. The platform cannot function without these.
- Functional Cookies: To remember your language preferences and settings.
- Analytics Cookies: To understand which pages are most visited — fully anonymized.
- Security Cookies: To detect fraud and bot activity.
You can manage or delete cookies through your browser settings. Note that disabling essential cookies may affect the functionality of some services.
Kriyka does not use any third-party advertising cookies. Data from our analytics cookies is used solely to improve the platform.
5 Data Retention Period
Kriyka does not retain your data longer than necessary. How long information is kept depends on its type and applicable legal requirements.
- Account Information: For the duration the account is active, and 5 years after closure (as required by law).
- Transaction Records: Up to 7 years (in accordance with financial regulations).
- KYC Documents: 5 years after account closure.
- Gaming Log: Up to 3 years.
- Marketing Consent: Deleted promptly upon withdrawal of consent.
- Cookie Data: At the end of the session or up to a maximum of 13 months.
Once the designated retention period expires, data is securely deleted or anonymized. The deletion process is verified through regular internal audits.
6 Security Measures
Kriyka follows industry-leading security standards to protect your data. Our security team monitors systems 24/7.
- All stored data is secured with 256-bit AES encryption.
- All data transfers are completed using TLS 1.3 protocol.
- Regular penetration testing and security audits.
- Dual-factor authentication (2FA) is mandatory for all admin access.
- Physical security is ensured at all data centers.
- You will be notified within 72 hours in the event of a data breach.
No method on the internet is 100% secure. However, Kriyka is always committed to ensuring the highest level of protection possible.
Always keep your password strong and never share it with anyone. No Kriyka employee will ever ask for your password.
7 Your Rights
Under Kriyka's Privacy Policy, you have the following rights over your personal data. To exercise any of these rights, please contact our support team.
Right to Access Your Information
You have the right to know what information we hold about you.
Right to Rectification
You may request the correction of any inaccurate or outdated information.
Right to Erasure
You may request the deletion of your information under certain conditions.
Right to Restrict Processing
In certain cases, you may request that the processing of your data be temporarily suspended.
Data Portability
The right to download your data in a standard, portable format.
Right to Object
You may object to the use of your information for specific purposes.
Kriyka typically responds to rights requests within 30 business days. In complex cases, it may take up to 90 days, and you will be notified in advance.
8 Protection of Minors
Kriyka strictly prohibits anyone under 18 from using the platform. Age verification is mandatory at registration and is confirmed through the KYC process.
- Date of birth is verified at the time of registration.
- Additional proof of age may be requested in cases where there is reasonable doubt.
- If a minor is identified, the account is closed immediately.
- Any data collected from minors is deleted immediately.
If you believe a minor is using Kriyka, please notify our support team. We will act promptly.
Kriyka is committed to responsible gaming. Protecting minors is one of our top priorities. To learn more, visit our Responsible Gaming Visit the page.
9 Third-Party Links
The Kriyka platform may occasionally reference third-party services — such as payment gateways or game providers. These third parties have their own privacy policies, which are outside Kriyka's control.
Kriyka's Privacy Policy applies only to our own platform and services. We recommend reading the privacy policies of any third-party services before using them. Kriyka is not responsible for data breaches by third parties.
Kriyka works only with trusted and verified third parties. Every partner is required to meet our security standards.
10 Changes to the Privacy Policy
Kriyka may update this Privacy Policy as needed — due to legal changes, new services, or business developments. The date of each update will be noted at the top of the page.
- You will be notified at your registered email address for any significant changes.
- A notice regarding important changes will be displayed upon logging in to the platform.
- Continued use of the platform after any changes will be considered acceptance of the updated policy.
- Previous versions are kept in an archive and can be provided upon request.
We recommend reviewing this page regularly. Staying informed about how your data is protected is always a good practice.
11 Get in Touch
For any questions, concerns, or requests to exercise your rights regarding our Privacy Policy, please contact Kriyka's Data Protection Team.
Email: [email protected]
When submitting a request, please provide your account email and a detailed description so we can assist you promptly. Kriyka typically sends an initial response within 3 business days.
If your complaint is not resolved to your satisfaction, you have the right to lodge a complaint with the relevant data protection authority.